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How to Take an Amenity Out of Service (Offline)
How to Take an Amenity Out of Service (Offline)

Here's how to set an amenity to offline status:

Updated over a week ago

Taking an amenity offline in LIV allows you to temporarily remove access to it from the tenant portal, ensuring that it's not bookable or visible while it's out of service.

1. Access the Action Menu:

After logging in, navigate to Amenities from the left-side menu and find the amenity that needs to be taken out of service. Next to the amenity's listing, click on the Action Menu, represented by a three-dots icon. Select Edit from the dropdown menu to modify the amenity's settings.

2. Navigate to the Status Page:

Continue to the Status page by clicking Next through the previous pages until you reach the status settings.

3. Set Amenity to Offline:

On the Status page, switch the Status toggle to Offline. Choose how long the amenity will remain offline—either indefinitely or by setting a custom date range for the offline period.

4. Complete the Update:

Click Next to proceed to the last page, then click the Edit Amenity button to apply the changes.

5. Confirmation:

The amenity is now set to offline and will be removed from the tenant portal until further action is taken to bring it back online.

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